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What we know about agency finances.

Practical thinking on profit, pricing, margins and what the numbers really mean for agency founders.

Strategy · 9 min read

Agency Financial KPIs: The Numbers You Should Know Every Week

Learn the essential agency financial KPIs to check every week. This guide shows you the specific numbers—like cash balance, gross margin, and utilisation—that give you control over your agency's financial health. Tracking these weekly financial metrics helps you spot problems early and make faster, smarter business decisions.

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Cashflow · 10 min read

Seasonal Cash Flow for Agencies: Planning for Quiet Months

Learn how to manage seasonal cash flow for your agency by forecasting revenue dips and planning for quiet months. This guide provides practical strategies to build cash reserves, adjust operations, and maintain profitability year-round. Turn predictable seasonal downturns from a threat into a manageable part of your business cycle.

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Strategy · 11 min read

Agency Partnership Agreements: What the Financial Terms Should Cover

This guide details the essential financial terms every marketing agency partnership agreement must include. You'll learn how to structure profit splits, capital contributions, and exit clauses to protect your investment and ensure long-term stability. Get a clear framework for creating a co-owner contract that supports growth and prevents costly disputes.

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Cashflow · 11 min read

Debtor Days for Agencies: What They Mean and How to Reduce Them

Debtor days measure how long it takes your clients to pay you. For marketing agencies, high debtor days are a silent cash flow killer, tying up money you need to pay your team and grow. This guide explains how to calculate your debtor days, set a healthy target, and implement clear processes to get paid faster and build a more resilient agency.

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Strategy · 9 min read

The Agency Budget: A Simple Template for Your First Year

This guide provides a practical agency budget template for your first year in business. You'll learn how to forecast realistic revenue, plan for all your costs, and manage cash flow to avoid common pitfalls. Use this framework to build a financially solid foundation for your marketing or creative agency.

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Strategy · 11 min read

Salary Benchmarks for Agency Roles in the UK

This guide provides clear agency salary benchmarks UK for key marketing and creative roles, from Account Executives to Creative Directors. You'll learn how to use these figures to set competitive pay, protect your agency's gross margin, and build a sustainable salary structure that attracts talent without breaking your budget. It connects pay data directly to your agency's financial health and profitability.

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Strategy · 11 min read

Fixed Price vs Time and Materials: Choosing the Right Agency Billing Model

Learn how to choose between fixed price and time and materials billing for your marketing agency. This guide explains the commercial impact of each model on your profit, cash flow, and client relationships. You'll get clear frameworks to decide which approach fits your projects and how to implement it without losing money.

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Strategy · 11 min read

Agency Recruitment Costs: What a New Hire Actually Costs You

Hiring a new employee for your agency costs far more than just their salary. True agency recruitment costs include recruitment fees, onboarding time, software, benefits, and lost productivity during ramp-up. Understanding these hidden expenses is essential for accurate financial forecasting and protecting your agency's profitability when you scale your team.

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Strategy · 10 min read

SEO Agency Pricing: Retainer Models That Protect Your Margins

Learn how to structure SEO agency pricing for retainers that protect your profit margins. This guide covers how to calculate your true costs, build in scope protection, and price for value, not just hours. Discover the pricing models that help SEO agencies grow sustainably and avoid the common pitfalls of undercharging and over-servicing.

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Strategy · 11 min read

PPC Agency Fees: How to Structure Ad Management Pricing

This guide explains how to structure profitable PPC agency fees. You'll learn the pros and cons of different ad management pricing models, including retainers, percentage-of-ad-spend, and hybrid approaches. Discover how to calculate your costs, set profitable rates, and communicate value to clients to build a sustainable PPC agency.

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Strategy · 9 min read

Social Media Agency Pricing: Packages vs Custom Quotes

Learn how to structure your social media agency pricing for maximum profit and growth. This guide compares the pros and cons of fixed packages versus custom quotes, showing you how to calculate your costs, set profitable rates, and communicate value to clients. You'll get a clear framework to choose the right pricing model for your agency's stage and goals.

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Strategy · 10 min read

Influencer Agency Commission Models: How to Structure Creator Payments

Learn how to structure profitable influencer agency commission models. This guide explains different creator payment structures, from flat fees to percentage-based models, and shows you how to calculate your true costs to protect your margins. You'll get practical frameworks to price your services, manage cash flow, and build a sustainable agency business.

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Strategy · 11 min read

Creative Agency Pricing for Brand Identity Projects

Learn how to price brand identity projects profitably as a creative agency. This guide covers value-based pricing models, calculating your true costs, and structuring proposals to protect your margins. You'll get specific frameworks to move beyond hourly rates and ensure your creative work is valued correctly.

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Strategy · 9 min read

PR Agency Retainer Pricing: What Clients Should Expect to Pay

This guide explains how PR agencies set their monthly retainer fees, from £2,000 to £15,000+. You'll learn what factors drive cost, what deliverables to expect, and how to assess the value of a PR retainer for your business. Get the clarity needed to budget effectively and choose the right agency partner.

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Strategy · 11 min read

Performance Marketing Agency Fees: Results-Based Pricing Models

This guide explains how performance marketing agencies can structure their fees using results-based pricing models like CPA (cost-per-acquisition). You'll learn the commercial mechanics of aligning your revenue with client outcomes, how to protect your agency's profitability, and when to use hybrid models. Discover the frameworks top agencies use to price their services profitably while sharing in client success.

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Cashflow · 11 min read

Agency Cash Flow: Why You're Billing Well but Still Short on Cash

An agency cash flow gap happens when your billed revenue doesn't match the cash in your bank. This is often caused by slow client payments, upfront costs, and poor payment terms. Fixing it requires managing your cash conversion cycle, tightening credit control, and building a cash reserve to smooth out the bumps.

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Cashflow · 10 min read

Client Deposits for Agencies: Getting Paid Before Work Starts

This guide shows marketing and creative agency owners how to implement client deposits effectively. You'll learn the commercial benefits of getting paid upfront, how to calculate the right deposit amount, and how to present this policy to clients professionally. Adopting this approach protects your cash flow, reduces client risk, and builds a more financially stable agency.

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Tax · 10 min read

Bad Debts at Your Agency: Writing Them Off and Claiming Tax Relief

Learn how to handle bad debts at your marketing or creative agency. This guide explains when and how to formally write off bad debts, and how to claim tax relief on the lost income. Properly managing unpaid invoices protects your cash flow and ensures your tax bill reflects your real profit.

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Strategy · 11 min read

The Real Cost of Running a Small Marketing Agency in the UK

This guide breaks down the real, often hidden cost of running a marketing agency. You'll learn the true agency operating costs UK founders face, from team and tech to taxes and overheads. Use this to set profitable prices, forecast accurately, and build a financially resilient creative business.

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Cashflow · 10 min read

Invoicing Best Practice for Agencies: Getting Paid On Time Every Time

Learn the agency invoicing best practice framework used by profitable marketing and creative agencies. This guide shows you how to design a clear invoice process, set firm payment terms, and automate follow-ups to dramatically reduce late payments. Implement these steps to improve cash flow and stop chasing clients for money.

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Strategy · 10 min read

Agency Co-Founder Equity Splits: How to Get It Right

Learn how to structure a fair and durable agency co-founder equity split. This guide covers the key factors beyond initial investment, how to use vesting to protect the business, and why a formal shareholder agreement is non-negotiable. Avoid the common pitfalls that break agency partnerships before they even start.

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Strategy · 11 min read

Break-Even Analysis for Agencies: Know Your Magic Number

Learn how to calculate your agency's break even point—the exact monthly revenue needed to cover all costs. This guide shows you how to factor in fixed costs, team utilisation, and project margins to find your magic number. Use break even analysis to make smarter pricing, hiring, and growth decisions for your marketing or creative agency.

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HMRC · 10 min read

HMRC Investigation: What to Do If Your Agency Gets a Letter

This guide explains exactly what to do if your marketing or creative agency receives an HMRC investigation letter. You'll learn the critical first steps, how to understand the type of enquiry, and the process of working with HMRC or a professional. It covers how to prepare your records, manage communication, and minimise disruption to your agency.

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Tax · 9 min read

Agency Expense Claims: What You Can and Cannot Claim Through Your Company

This guide explains the rules for agency expense claims in plain English. You'll learn exactly what marketing and creative agencies can legally claim to reduce their corporation tax bill, and what common expenses are not allowed. Get clarity on travel, equipment, client entertainment, and director expenses to ensure you're claiming everything you're entitled to without risking an HMRC enquiry.

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